faq

Questions & answers

What is Resub.io?

Resub.io is a comprehensive e-commerce solution that transforms your existing business to a powerful subscription powerhouse with a subscription management system and Unique CRM. Resub.io can provide other features as creating your company with your own payment infrastructure and customizable checkouts. We help e-commerce businesses scale without limitations by offering their a new way to integrate subscriptions to your business.

How is Resub.io different from other payment solutions?

Unlike traditional payment processors that merely provide a payment gateway, Resub.io offers complete ownership of your payment infrastructure through your own company and MIDs. This gives you full control and eliminates the risk of sudden account suspensions or limitations.

Who can use Resub.io?

Resub.io is designed for e-commerce businesses of all sizes, particularly those looking to scale their operations, implement subscription models, or who need a more reliable payment solution. We work with both established businesses and growing entrepreneurs.

How customizable are the checkouts?

Our checkouts are fully customizable, including:
• Design and branding
• Field configuration
• Payment methods
• Upsell flows
• Mobile optimization
• Language and currency
• Customer experience

Which e-commerce platforms do you integrate with?

We integrate with all major e-commerce platforms, including:
• Shopify
• WooCommerce
• Magento
• Custom platforms and more

How do you handle customer data protection?

We implement industry-leading security measures including:
• End-to-end encryption
• Tokenization
• Secure data storage
• Regular security audits
• GDPR compliance

How do you handle disputes and chargebacks?

We provide complete chargeback management:
• Automated response systems
• Evidence collection
• Dispute management
• Prevention analytics
• Best practice guidance